Software Security Support Policy
Software Security Support Policy for Robotic Vacuum Cleaners, Wet and Dry Vacuum Cleaner, Washer Dryers and Lawn Mower
At Roborock, we are committed to ensuring the security of our robotic vacuum cleaners, wet and dry vacuum cleaner, washer dryers and lawn mower. We will diligently monitor and uphold software security throughout the stipulated security period. We will provide software security updates for robotic vacuum cleaners, washer dryers and lawn mower for a minimum of 2 years.
The support period will not be shortened after publication. If the defined support period is extended, we will update the lists below as soon as possible.
Product List
| Model | Type designation | Launch Date | End date of security update support |
| Q100TSC | Robot Vacuum | 31 May, 2023 | 31 May, 2025 |
| S80ULT | Robot Vacuum | 4 Jan, 2023 | 4 Jan, 2025 |
| S81USP | Robot Vacuum | 4 Jan, 2023 | 4 Jan, 2025 |
| QX0PEA | Robot Vacuum | 22 May, 2023 | 22 May, 2025 |
| Q80ULL | Robot Vacuum | 30 Aug, 2023 | 30 Aug, 2025 |
| Q50ULE | Robot Vacuum | 30 Aug, 2023 | 30 Aug, 2025 |
| QR0PEP | Robot Vacuum | 8 Jan, 2024 | 8 Jan, 2026 |
| S82USV | Robot Vacuum | 1 Mar, 2024 | 1 Mar, 2026 |
| S83USC | Robot Vacuum | 11 Mar, 2024 | 11 Mar, 2026 |
| QR2PPS | Robot Vacuum | 14,May, 2024 | 31,May, 2026 |
| QX1PEC | Robot Vacuum | 5,June, 2024 | 30,June, 2026 |
| S91COP | Robot Vacuum | 30,June,2025 | 30,June,2027 |
| S90VER | Robot Vacuum | 3,March,2025 | 3,March,2027 |
| QX0VIM | Robot Vacuum | 1,February,2025 | 1,February,2027 |
| RRE0VIC | Robot Vacuum | 3,March,2025 | 3,March,2027 |
| RRE0R50 | Robot Vacuum | 20,May, 2025 | 20,May, 2027 |
| V10VIV | Robot Vacuum | 1 February 2025 | 1 February 2027 |
| RRE0BEL | Robot Vacuum | 15 February 2026 | 15 February 2028 |
| RRE0VCM | Robot Vacuum | 25 March 2025 | 25 March 2027 |
| RRE0PEE | Robot Vacuum | 5 May 2025 | 5 May 2027 |
| RRW0PEP | Robot Vacuum | 26 October 2025 | 26 October 2027 |
| RRA0TAL | Robot Vacuum | 12 May 2025 | 12 May 2027 |
| RRA1TAL | Robot Vacuum | 12 May 2025 | 12 May 2027 |
| RRA0TCP | Robot Vacuum | 4 June 2025 | 4 June 2027 |
| RRA0TAC | Robot Vacuum | 4 June 2025 | 4 June 2027 |
| RRE0CPS | Robot Vacuum | 1 March 2026 | 1 March 2028 |
| RRE0VIS | Robot Vacuum | 15 May 2025 | 15 May 2027 |
| RRE0VSC | Robot Vacuum | 5 May 2025 | 5 May 2027 |
| RRE0VES | Robot Vacuum | 1 February 2026 | 1 February 2028 |
| RRE0VSP | Robot Vacuum | 1 Jan 2026 | 1 Jan 2028 |
| WD5M2A | Wet and dry vacuum cleaner | 1 Nov, 2024 | 1 Nov, 2026 |
| WD6Y3A | Wet and dry vacuum cleaner | 1 Aug, 2025 | 1 Aug, 2027 |
| RRTROBUT RRTR1BUT |
Lawn Mower | 1 February 2026 | 1 February 2028 |
| RRTROBUP RRTR1BUP |
Lawn Mower | 1 February 2026 | 1 February 2028 |
| RRAROMON RRAR1MON RRAR2MON |
Lawn Mower | 1 February 2026 | 1 February 2028 |
| RRAL0VER | Lawn Mower | 13 March 2026 | 13 March 2028 |
Software Application List
|
Software Name
|
Luanch Date
|
End date of security update support
|
|
Roborock
|
1 Jun, 2019
|
31 Dec, 2026
|
*Disclaimer:
1. The information on this page is for reference only. Actual situations vary depending on the security updates received by your device.
2. Security patch delivery times may vary by region and model.
3. Security update policies and devices are subject to change and will be reviewed regularly.
4. If a very serious security vulnerability is detected, we may provide you with the necessary security fix even beyond the period we declared.