Software Security Support Policy
Software Security Support Policy for Robotic Vacuum Cleaners and Washer Dryers
At Roborock, we are committed to ensuring the security of our robotic vacuum cleaners and washer dryers. We will diligently monitor and uphold software security throughout the stipulated security period. We will provide software security updates for robotic vacuum cleaners and washer dryers for a minimum of 2 years.
The support period will not be shortened after publication. If the defined support period is extended, we will update the lists below as soon as possible.
Product List
|
Product Name
|
Type designation
|
Launch Date
|
End date of security update support
|
|
S5 Max
|
Robot Vacuum
|
3 Sept, 2019
|
31 Dec, 2024
|
|
S6 Pure
|
Robot Vacuum
|
20 May, 2020
|
31 Dec, 2024
|
|
S6 MaxV
|
Robot Vacuum
|
7 Jun, 2022
|
31 Dec, 2024
|
|
S7 Pro Ultra
|
Robot Vacuum
|
28 June, 2022
|
31 Dec, 2024
|
|
Q5
|
Robot Vacuum
|
22 April, 2022
|
31 Dec, 2024
|
|
Q7
|
Robot Vacuum
|
22 April, 2022
|
31 Dec, 2024
|
|
Q7 Max
|
Robot Vacuum
|
22 April, 2022
|
31 Dec, 2024
|
|
S7 MaxV
|
Robot Vacuum
|
24 Mar, 2022
|
31 Dec, 2024
|
|
S7 Max Ultra
|
Robot Vacuum
|
31 May, 2023
|
31 May, 2025
|
|
S8
|
Robot Vacuum
|
4 Jan, 2023
|
4 Jan, 2025
|
|
S8 Pro Ultra
|
Robot Vacuum
|
4 Jan, 2023
|
4 Jan, 2025
|
|
Roborock Qrevo
|
Robot Vacuum
|
22 May, 2023
|
22 May, 2025
|
|
Q8 Max
|
Robot Vacuum
|
30 Aug, 2023
|
30 Aug, 2025
|
|
Q5 Pro
|
Robot Vacuum
|
30 Aug, 2023
|
30 Aug, 2025
|
|
Roborock Qrevo MaxV
|
Robot Vacuum
|
8 Jan, 2024
|
8 Jan, 2026
|
|
S8 MaxV Ultra
|
Robot Vacuum
|
1 Mar, 2024
|
1 Mar, 2026
|
|
S8 Max Ultra
|
Robot Vacuum
|
11 Mar, 2024
|
11 Mar, 2026
|
| Roborock Qrevo Master | Robot Vacuum | 14,May, 2024 | 31,May, 2026 |
| Roborock Qrevo S | Robot Vacuum | 5,June, 2024 | 30,June, 2026 |
|
Saros 10R
|
Robot Vacuum
|
30,June,2025
|
30,June,2027
|
|
Saros 10
|
Robot Vacuum
|
3,March,2025
|
3,March,2027
|
|
Roborock Qrevo Curv、
Roborock Qrevo Curv with Refill and Drainage System
|
Robot Vacuum
|
1,February,2025
|
1,February,2027
|
|
Roborock Qrevo Curv Series
|
Robot Vacuum
|
3,March,2025
|
3,March,2027
|
|
Roborock Zeo X
|
Washer Dryer
|
31,July,2025
|
31,July,2027
|
Software Application List
|
Software Name
|
Luanch Date
|
End date of security update support
|
|
Roborock
|
1 Jun, 2019
|
31 Dec, 2026
|
*Disclaimer:
1. The information on this page is for reference only. Actual situations vary depending on the security updates received by your device.
2. Security patch delivery times may vary by region and model.
3. Security update policies and devices are subject to change and will be reviewed regularly.
4. If a very serious security vulnerability is detected, we may provide you with the necessary security fix even beyond the period we declared.